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2013 Wireless Traditional Mobile Phone Satisfaction Study (Volume 2)

Award Recipient

Samsung

Nokia

  Overall Satisfaction? Performance? Ease of Operation? Physical Design? Handset Features?
Samsung 5 5 5 5 4
Nokia 5 4 3 3 5
Kyocera/Sanyo 2 2 2 5 2
LG 3 3 3 3 3
Pantech 2 2 2 3 3
Motorola 2 2 2 2 3
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.