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2014 Wireless Customer Care Performance Study Vol. 1 - Full Service

Award Recipient

AT&T

  Overall Satisfaction?
AT&T 5
Sprint Nextel 2
T-Mobile 3
Verizon Wireless 4
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.

View Press Release

2014 Wireless Customer Care Performance Study Vol. 1 - Non Contract

Award Recipient

MetroPCS

  Overall Satisfaction?
MetroPCS 5
Boost Mobile 4
Cricket 3
Net10 2
Straight Talk Wireless 2
TracFone 3
Virgin Mobile 5
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.