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2014 Hotel Guest Rewards/Loyalty Program Ratings

Award Recipient

Marriott Rewards

  Overall index Reward program terms Account Maintenance/Management Ease of redeeming points/mile Variety of benefits available Ease of earning points/miles Customer service
Marriott Rewards 5 5 5 5 4 5 4
Delta Privilege 5 4 5 4 5 5 3
IHG Rewards Club 5 5 5 5 4 5 3
Hilton HHonors 4 3 4 4 3 3 4
La Quinta Returns 4 4 4 4 3 4 3
Choice Privileges 4 3 3 3 3 4 2
Drury Gold Key Club 4 4 3 3 3 4 5
Best Western Rewards 2 2 2 2 2 2 2
Club Carlson 2 2 2 3 2 3 0
Fairmont President's Club 2 3 2 2 3 2 4
Hyatt Gold Passport 2 2 2 2 2 2 4
Omni Hotels Select Guest 2 2 2 2 3 2 0
Red Roof Inn Redicard 2 2 2 2 2 2 3
Starwood Preferred Guest 2 2 2 2 3 2 4
Wyndham Rewards 2 2 2 2 2 2 2
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.