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2014 Travel Website Ratings

Award Recipient

Travelocity.com®

  Overall Satisfaction? Website/Online Store? Usefulness of Information? Availability of Booking/Reservation Options? Ease of Booking/Reserving? Competitiveness of Sales and Promotions? Competitiveness of Pricing? Customer Service?
Travelocity.com® 5 5 5 4 4 5 4 5
Expedia.com® 4 5 4 4 5 4 3 5
Hotwire.com® 4 4 2 3 4 4 5 2
Booking.com® 4 3 4 5 5 4 4 5
Cheaptickets.com® 3 3 3 3 3 3 3 4
Hotels.com® 3 3 3 3 3 3 2 3
Orbitz.com® 2 3 3 3 3 2 2 3
Priceline.com® 4 3 3 4 4 4 4 2
Cheapoair.com® 2 2 2 2 2 3 3 2
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.