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2014 Wireless Consumer Smartphone Ratings (Volume 1) - Sprint Nextel

Award Recipient

Apple

  Overall Satisfaction? Ease of Operation? Physical Design? Performance? Smartphone Features?
Apple 5 5 5 5 5
HTC 3 3 5 3 3
LG 2 2 2 2 2
Motorola (Nextel) 2 2 2 2 2
Samsung 3 3 5 3 3
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.

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2014 Wireless Consumer Smartphone Ratings (Volume 1) - Verizon Wireless

Award Recipient

Apple

  Overall Satisfaction? Ease of Operation? Physical Design? Performance? Smartphone Features?
Apple 5 5 5 5 5
HTC 3 3 4 3 3
LG 2 2 2 2 2
Motorola (Nextel) 2 2 2 2 2
Nokia 3 3 2 3 2
RIM (Blackberry) 3 3 3 3 2
Samsung 5 5 5 5 5
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.

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2014 Wireless Consumer Smartphone Ratings (Volume 1) - T-Mobile

Award Recipient

Apple

  Overall Satisfaction? Ease of Operation? Physical Design? Performance? Smartphone Features?
Apple 5 5 5 5 5
HTC 2 2 2 2 3
LG 2 2 2 2 2
Nokia 2 2 2 2 2
RIM (Blackberry) 2 2 2 2 2
Samsung 5 5 5 4 5
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.

View Press Release

2014 Wireless Consumer Smartphone Ratings (Volume 1) - AT&T

Award Recipient

Apple

  Overall Satisfaction? Ease of Operation? Physical Design? Performance? Smartphone Features?
Apple 5 5 5 5 5
HTC 2 2 2 2 2
LG 2 2 2 2 2
Motorola (Nextel) 2 2 2 2 2
Nokia 2 2 2 2 2
RIM (Blackberry) 3 3 5 3 3
Samsung 5 3 3 3 5
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.