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2013 Appliance Shopper Website Evaluation Study (Retailer)

Award Recipient

Best Buy

  Overall Satisfaction? Information/ Content? Navigation? Appearance? Speed?
Best Buy 5 5 5 5 5
Fry's Electronics 2 2 2 2 3
Menards 2 2 2 2 3
Costco 3 3 3 3 4
h.h. gregg 3 4 4 4 2
Lowe's 5 5 5 5 4
Sears 4 5 4 3 3
The Home Depot 4 5 4 4 3
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.