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2013 Multi-Function Inkjet Printer Satisfaction Report

Award Recipient

Canon

  Overall Satisfaction? Performance? Reliability? Ease of Operating? Variety of Features? Price? Customer Service?
Canon 5 3 5 5 4 5 5
Brother 4 5 4 5 5 2 2
Epson 2 2 2 2 4 4 2
Hewlett Packard 3 5 3 3 2 2 3
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.