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2013 U.S. Household Insurance and Bundling Study (Renters)

Award Recipient

Nationwide

  Overall Satisfaction? Interaction? Price? Policy Offerings? Billing and Payment? Claims?
Nationwide 5 5 3 5 5 0
American Family 5 5 5 3 3 0
Automobile Club of Southern California 3 5 5 4 3 0
Farmers 2 2 2 2 2 0
GEICO 2 2 2 3 3 0
Liberty Mutual 2 2 2 2 2 0
Progressive 3 2 3 3 3 0
State Farm 3 3 3 3 3 0
Travelers 2 2 2 2 2 0
Allstate 3 3 3 3 3 2
USAA* 5 5 5 5 5 5
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.

*Factors may not be shown due to insufficient sample size.

*USAA is an insurance provider open only to U.S. military personnel and their families and therefore is not included in the rankings.