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2013 Wireless Smartphone Satisfaction Study (Volume 1)

Award Recipient

Apple

  Overall Satisfaction? Performance? Physical Design? Smartphone Features? Ease of Operation?
Apple 5 5 5 5 5
Blackberry RIM 2 2 2 2 2
HTC 3 3 3 3 3
LG 2 2 2 2 2
Motorola/Nextel 3 3 3 3 3
Nokia 3 3 3 3 3
Samsung 3 3 3 3 3
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.