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2013 U.S. Pharmacy Study (Brick and Mortar) - Supermarket

Award Recipient

Publix

  Overall Statisfaction? Store? Non-Pharmacist Staff? Pharmacist? Cost Competitiveness? Prescription Ordering and Pick-up Process?
Publix 5 5 5 3 5 5
Giant 2 3 2 5 2 3
Hy-Vee 5 4 5 5 5 5
Ralph's Grocery 4 4 4 5 4 5
H-E-B 4 3 4 3 5 4
Stop & Shop 3 3 3 3 2 3
Albertsons 3 2 3 2 2 3
Kroger 3 3 3 2 4 3
Safeway 2 2 3 2 2 2
Vons 2 3 2 2 2 2
Giant Eagle 2 3 2 0 2 2
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.

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2013 U.S. Pharmacy Study (Brick and Mortar) - Drug Store

Award Recipient

Good Neighbor Pharmacy

  Overall Statisfaction? Store? Non-Pharmacist Staff? Pharmacist? Cost Competitiveness? Prescription Ordering and Pick-up Process?
Good Neighbor Pharmacy 5 5 5 5 5 5
Health Mart 4 4 4 5 4 4
Walgreens 3 4 3 5 3 3
The Medicine Shoppe Pharmacy 4 3 4 4 4 4
CVS/pharmacy 3 3 3 2 3 3
Duane Reade 2 2 2 2 2 2
Rite Aid Pharmacy 3 3 3 2 3 3
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.

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2013 U.S. Pharmacy Study (Brick and Mortar) - Mass Merchandiser

Award Recipient

Target

  Overall Statisfaction? Store? Non-Pharmacist Staff? Pharmacist? Cost Competitiveness? Prescription Ordering and Pick-up Process?
Target 5 5 5 5 3 5
Kmart 3 2 4 5 2 4
Sam's Club 5 3 5 4 5 4
Costco 4 2 4 3 5 4
Walmart 2 3 2 2 3 2
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.