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2013 Full Service Investment Firm Ratings

Award Recipient

RBC Wealth Management

Highest in Investor Satisfaction With Full Service Brokerage Firms

  Overall Satisfaction? Investment Advisor? Investment Performance? Account Information? Product Offerings? Fees? Website?
RBC Wealth Management 5 5 5 5 4 4 3
Charles Schwab & Co., Inc. 4 3 5 4 5 5 5
Fidelity Investments 5 3 5 5 5 5 5
Edward Jones 4 4 5 5 4 3 4
Ameriprise Financial 3 3 3 3 3 2 3
Chase Investment Services 2 2 2 2 2 2 3
Merrill Lynch Wealth Management 3 3 3 3 3 2 3
Raymond James 4 4 5 3 3 3 3
Wells Fargo Advisors 3 3 3 3 3 3 3
AXA Advisors, LLC. 2 2 2 2 2 2 2
Citigroup (CitiCorp) 2 2 2 2 2 3 2
LPL Financial 3 3 3 3 3 2 2
Morgan Stanley Wealth Management 2 3 2 2 2 2 2
Northwestern Mutual 3 2 3 2 3 3 2
UBS Financial Services 3 3 3 3 3 3 2
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Circle Ratings are calculated.